In their website Power Balance posted their apology and promise refund for their buyers (http://www.powerbalance.com/australia/ca):
“In our advertising we stated that Power Balance wristbands improved your strength, balance and flexibility.
We admit that there is no credible scientific evidence that supports our claims and therefore we engaged in misleading conduct in breach of s52 of the Trade Practices Act 1974.
If you feel you have been misled by our promotions, we wish to unreservedly apologise and offer a full refund.
To obtain a refund please visit our website www.powerbalance.com.au or contact us toll-free on 1800 733 436
This offer will be available until 30th June 2011. To be eligible for a refund, together with return postage, you will need to return a genuine Power Balance product along with proof of purchase (including credit card records, store barcodes and receipts) from an authorised reseller in Australia.
This Corrective Notice has been paid for by Power Balance Australia Pty Ltd and placed pursuant to an undertaking to the Australian Competition and Consumer Commission given under section 87B of the Trade Practices Act, 1974.”
Power Balance became a fad for its buyers especially the wristbands believing that the product can activate energy in the body. With the strong campaign and making athletes as one of its endorsers Power Balance wristbands and necklaces became in demand in the market. Now that with the new claim came out that it is not true, will 2011 brings Power Balance down the sink?